Privacy Policy
Last updated: July 2, 2026
Jiyo Suthar ("we", "our", "us") is the official community super-app for Suthar Samaj. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application and website at jiyosuthar.in.
1. Information We Collect
We collect the following information to operate the Jiyo Suthar community platform:
- Phone Number — Required for account creation and OTP verification
- Name and Date of Birth — Used for your community profile and matrimonial matching
- Gender and Gotra — Used for matrimonial filtering (same-gotra matching is blocked per Suthar Samaj tradition)
- Location (state/city level) — Used to show relevant community events, jobs, and services in your area
- Profile Photos — Uploaded by you for matrimonial profiles and community avatar
- Community Content — Posts, job listings, business entries, messages, and other content you create
- Device Push Token — For delivering community notifications and alerts
- Financial Information — Payment details processed securely via Razorpay for optional Premium subscriptions
- Documents (optional) — Aadhar and income proof for matrimonial profile verification
2. How We Use Your Information
- To create and maintain your community profile
- To enable matrimonial matching within Suthar Samaj
- To operate the job board, business directory, events, and other community features
- To send community notifications, event alerts, and relevant updates
- To process premium subscription payments
- To moderate content and enforce community guidelines
- To improve the app based on usage patterns (anonymous analytics only)
3. Information Sharing
We do not sell your personal data. We share limited information only as follows:
- Community members — Your profile is visible to other Jiyo Suthar members (matrimonial profiles show to opposite-gender, opposite-gotra members only)
- Razorpay — Payment processing for Premium subscriptions. Subject to Razorpay's privacy policy.
- Firebase (Google) — Push notification delivery. No personal data beyond device token is shared.
- Legal requirements — We may disclose information when required by Indian law or court order.
4. Data Security
All data is transmitted over HTTPS (TLS encryption). Passwords are never stored — we use OTP-only authentication. Profile photos and documents are stored on secured cloud servers. Payment processing is handled entirely by Razorpay — we never see or store your card details.
5. Your Rights
- Access — View all data we hold about you in your profile and account settings
- Correction — Edit your profile information at any time in the app
- Deletion — Request account deletion from within the app (Settings → Data & Privacy → Delete Account). Data is retained for 90 days for recovery, then permanently deleted.
- Deactivation — Temporarily hide your profile without deleting your account
6. Children's Privacy
Jiyo Suthar is not intended for users under 18 years of age. Matrimonial features require users to be at least 18. We do not knowingly collect data from minors. If you believe a minor has created an account, please contact us immediately.
7. Data Retention
Active account data is retained for as long as your account exists. After account deletion, data is permanently removed within 90 days. Community posts you created may remain visible (anonymized) unless you request their removal.
8. Third-Party SDKs
Our app uses the following third-party services:
- Firebase Cloud Messaging (Google) — push notifications
- Razorpay — payment processing
- randomuser.me — placeholder photos for demo accounts only
9. Changes to This Policy
We will notify you of significant changes via in-app notification. Continued use of the app after changes constitutes acceptance of the updated policy.
Contact & Data Requests
For privacy concerns, data access requests, or data deletion requests:
Email: support@jiyosuthar.in
You can also submit a data deletion request at jiyosuthar.in/delete-data